Builders now have 1,000+ new voices that are more expressive, built for more use cases, and fluent in more accents. They cover English, French, Spanish, German and Portuguese, extend beyond customer service into narration, ads, social media and characters, and speak in 28 accents, from Scottish and Indian English to Quebecois French, Rioplatense Spanish and Swiss German. This post explains how the new voices improve in naturalness and expressivity, which new use cases and accents are now covered, and how the voices were chosen. 1,000+ New voices Added in this release 1.4k In the catalog Up from ~380 Accents Covered by the new voices Use cases Customer service, narration, ads, characters More natural voices for customer service and voice agents Customer service and voice agents were the catalog's first use case, and this release raises the bar there first. Native listeners compared the new customer service voices with the ones we already recommended, reading the same support lines, and chose which they preferred. New voices came out ahead. …
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