From the source
These two questions come up in almost every enterprise evaluation we run, usually once the latency and quality work is done and someone from legal or security joins the call.
Both are now settings on your organization.
Data residency controls where your sessions are processed and reports it back on every response.
Zero Data Retention controls whether the text and audio processed by our servers are kept after the call.
This post covers how each one works, how to turn them on, and what we can offer teams whose review asks for a deployment in their own infrastructure.
Default rule is to route to the nearest server By default, requests to api.gradium.ai are routed to the nearest server.
If your users are in Europe, that is one of our EU servers.
For most traffic this is what you want: shortest path, lowest time to first audio, nothing to configure.
How to enforce residency The two region endpoints are eu.api.gradium.ai and us.api.gradium.ai .
What either one gives you depends on whether your organization is enrolled in data residency.
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