Jeff Weinstein is a product lead at Stripe, where he helped grow their payment APIs to hundreds of billions in volume and transformed the way founders start companies into a few simple clicks with Atlas. Prior to Stripe, Jeff led several startups and sold companies to Groupon and Box. He’s known for his customer obsession, craft, quality, and building beloved products businesses rely on. In our conversation, we discuss: • The power of customer obsession and how to operationalize it in the product development process • How to pick the right metrics and use them to drive impact • Techniques for getting things done at big companies • A group practice Jeff started to uplevel product craft, called Study Group • The story behind Stripe Atlas and its mission to increase entrepreneurship globally • Lessons from working with the founders of Stripe — Brought to you by: • Pendo—The only all-in-one product experience platform for any type of application • Cycle—Your feedback hub, on autopilot • Anvil—The fastest way to build software for documents — Find the transcript at: lennysnewsletter.com/p/creating… — Where to find Jeff Weinstein: • X: x.com/jeff_weinstein • LinkedIn: linkedin.com/in/jeffwweinstein • Email: jweinstein@gmail.com — Where to find Lenny: • Newsletter: lennysnewsletter.com • X: twitter.com/lennysan • LinkedIn: linkedin.com/in/lennyrachitsky — In this episode, we cover: — Referenced: • Atlas: • Stripe: • SQL: • GitHub: • Linear: • Figma: • Jeff’s tweet about Stripe’s bug-finder program: • The “Collison installation”: • How we use friction logs to improve products at Stripe: • Fidelity: • 83(b) election: • Jeff’s tweet about Atlas’s NPS score: • What is a Delaware corporation? Here’s what makes this state so attractive to businesses: • Incorporating in Delaware explained: Why it’s such a popular option for businesses: • 7 of Pixar’s Best Storyboard Examples and the Stories Behind Them: • Alex Kehayias on LinkedIn: • Patrick McKenzie on LinkedIn: • AngelList: • Dan Hightower on LinkedIn: • Stripe Atlas perks partners: • Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): • High Output Management: • Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace: • 7 Powers: The Foundations of Business Strategy: • Business strategy with Hamilton Helmer (author of 7 Powers): • Box: • Patrick Collison on X: • How to with John Wilson on HBO: • The Quiet Girl on Hulu: • Raycast: • Quicksilver: • Alfred: • CleanShot: • John Collison on X: — Production and marketing by . For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. — Lenny may be an investor in the companies discussed.