Microsoft AI· MAIResearch paper

Microsoft AI analyzed over half a million health-related conversations with Copilot from January 2026, finding that people primarily ask about symptoms (10.9%), lifestyle coaching (9%), and healthcare navigation (5.8%). Nearly one in five conversations involve personal symptom assessment or condition management, and one in seven are on behalf of someone else. Mobile usage skews toward personal health topics, while desktop is used for research.

From the source

Nearly 1 in 5 conversations, people describe their own symptoms, get help interpreting their own test results, or managing their own conditions.

microsoft.ai

Announced

10 Mar 2026

Detected