Cartesia· Sonic / Ink

Cartesia published a guide on selecting voice AI models for enterprise voice agents, emphasizing that real-world performance depends on use-case-specific conditions such as telephony infrastructure, noise, and conversational dynamics. The guide recommends evaluating models on metrics like Time-to-Complete-Transcript (TTCT) rather than Time-to-First-Token, and highlights the importance of turn detection and interruption handling.

From the source

If your intended use case is a conversational AI Agent that handles customer conversations over the phone, in noisy environments, you need to investigate whether the models you use are designed to handle these all-too-real scenarios.

cartesia.ai

Announced

30 Jun 2026

Detected

03 Sep 2026 14:38 UTC (+64d after)