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How monday.com transformed its platform into an agent-first product where humans and agents collaborate
monday.com rebuilt its platform around Claude to create an agent-first product where humans and agents collaborate. Since launching in May 2026, customers have had over 5 million interactions with agents on the platform. The company shares five lessons from the transition.
From the source
After months of intense work, the company announced the most significant change in its history, rebuilding its entire product experience around humans and agents working together, using already built-in context, workflows, boards, permissions, and governance. Since launching in May 2026, monday’s customers have had more than 5 million interactions with agents on its platform.
claude.com
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