From the source
Cohere discusses how forward-deployed engineers (FDEs) can build customer capability to avoid vendor lock-in, emphasizing co-building and knowledge transfer rather than creating operational dependency.
Why forward-deployed engineers should build capability, not dependency
Forward-deployed engineers can transfer knowledge to reduce customer dependency over time.
From the source
Our FDEs work alongside our customers’ engineering teams through architecture, integration, deployment, testing, and troubleshooting. This co-building approach helps transfer the tacit implementation knowledge that customer teams need to understand and operate the system themselves.
cohere.com
