From the source
OpenAI published a customer story about Wayfair using OpenAI models to improve ecommerce support and product catalog accuracy by automating ticket triage and enhancing product attributes at scale.
Wayfair boosts catalog accuracy and support speed with OpenAI
From the source
Wayfair uses OpenAI models to improve ecommerce support and product catalog accuracy, automating ticket triage and enhancing millions of product attributes at scale.
openai.com