From the source
Amazon published a guide showing how to build a voice travel concierge for an airline application using Amazon Bedrock AgentCore, Amazon Nova Sonic (a speech-to-speech model), and Amazon Bedrock Knowledge Bases.
The solution uses the Strands Agents framework, MCP for tool integration, and AWS services including Lambda, DynamoDB, and API Gateway.
The guide covers deployment via AWS CDK and includes modules for itinerary lookup, seat changes, meal preferences, policy questions, and escalation to a live agent.
aws.amazon.com