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How Albertsons Companies is reimagining retail from the inside out
Albertsons Cos. expands AI use with OpenAI across stores and ChatGPT.
Albertsons Companies is expanding its partnership with OpenAI to integrate AI into retail operations and customer experiences.
The retailer is using ChatGPT Enterprise and the OpenAI API to help teams streamline workflows and to offer a new Safeway shopping experience within ChatGPT, where customers can plan meals, build carts, and check out.
The initiative is planned to extend to other Albertsons-owned grocery brands beyond Safeway.
From the source
The new Safeway experience in ChatGPT is an example of how AI can make grocery shopping easier. Shoppers can start with a recipe, photo, digital list or simple request: "Plan pizza night for four," "Put together a quick dinner from the deli," or "Restock breakfast foods and snacks using store brands."
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