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Ringg’s AI agents resolve up to 65% of customer calls with OpenAI
Ringg uses GPT-5.6 to cut costs and handle 7M+ monthly calls
Ringg, a voice and chat agent platform, uses OpenAI's GPT-5.6 models to power multilingual agents handling over 7 million connected calls per month.
Migrating real-time workloads from GPT-4.1 to GPT-5.6 reduced model costs by approximately 90%.
The platform routes tasks to different GPT-5.6 variants based on performance needs, achieving up to 65% call resolution and an average customer satisfaction score of 4.8.
From the source
Migrating suitable real-time workloads from GPT‑4.1 to GPT‑5.6 reduced model costs by approximately 90% while delivering the required quality and latency.
openai.com
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