# OpenAI — How avatarin built a 24/7 retail agent with GPT-Realtime

- Company: OpenAI (openai.com)
- Announced: 2026-07-30T00:00:00+00:00
- Subject: GPT / ChatGPT / API
- Source: https://openai.com/index/avatarin
- Record: https://forck.live/items/8-how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime

avatarin uses OpenAI's GPT-Realtime to provide 24/7 multilingual support for Yamada Denki shoppers, with 30,000 users in two weeks and 92% positive survey responses.

## Evidence

Verbatim from https://openai.com/index/avatarin:

> avatarin uses OpenAI’s GPT-Realtime to give Yamada Denki shoppers 24/7 multilingual support. In two weeks, 30,000 people used the agent and 92% of survey responses were positive.

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