# OpenAI — Klarna's AI assistant does the work of 700 full-time agents

- Company: OpenAI (openai.com)
- Announced: 2024-04-05T00:00:00+00:00
- Subject: GPT / ChatGPT / API
- Source: https://openai.com/index/klarna
- Record: https://forck.live/items/787-klarna-s-ai-assistant-does-the-work-of-700-full-time-agents

Klarna is using AI to transform personal shopping, customer service, and employee productivity.

## Evidence

Verbatim from https://openai.com/index/klarna:

> Klarna is using AI to revolutionize personal shopping, customer service, and employee productivity.

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Record: https://forck.live/items/787-klarna-s-ai-assistant-does-the-work-of-700-full-time-agents
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