# OpenAI — Improving support with every interaction at OpenAI

- Company: OpenAI (openai.com)
- Announced: 2025-09-29T13:30:00+00:00
- Subject: GPT / ChatGPT / API
- Source: https://openai.com/index/openai-support-model
- Record: https://forck.live/items/452-improving-support-with-every-interaction-at-openai

OpenAI describes how it uses AI to improve customer support by reducing response times, increasing quality, and scaling to meet hypergrowth demands.

## Evidence

Verbatim from https://openai.com/index/openai-support-model:

> Learn how OpenAI uses AI to enhance support, cutting response times, improving quality, and scaling to meet hypergrowth.

---

Record: https://forck.live/items/452-improving-support-with-every-interaction-at-openai
Catalogue: https://forck.live/llms.txt
Feed: https://forck.live/feed.md