# OpenAI — Empowering teams to unlock insights faster at OpenAI

- Company: OpenAI (openai.com)
- Announced: 2025-09-29T13:30:00+00:00
- Category: capability-change
- Subject: GPT / ChatGPT / API
- Source: https://openai.com/index/openai-research-assistant
- Record: https://forck.live/items/449-empowering-teams-to-unlock-insights-faster-at-openai

OpenAI's research assistant helps teams analyze support tickets and surface insights faster.

## Evidence

Verbatim from https://openai.com/index/openai-research-assistant:

> OpenAI’s research assistant helps teams analyze millions of support tickets, surface insights faster, and scale curiosity across the company.

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Record: https://forck.live/items/449-empowering-teams-to-unlock-insights-faster-at-openai
Catalogue: https://forck.live/llms.txt
Feed: https://forck.live/feed.md