# OpenAI — How RingCentral builds AI-native work from engineering to ops

- Company: OpenAI (openai.com)
- Announced: 2026-08-12T00:00:00+00:00
- Subject: GPT / ChatGPT / API
- Models affected: ChatGPT Work, Codex
- Source: https://openai.com/index/ringcentral
- Record: https://forck.live/items/3702-how-ringcentral-builds-ai-native-work-from-engineering-to-ops

RingCentral uses ChatGPT Work and Codex to enable AI-native development across engineering and operations, including an AI-Native Challenge and PMO workflow automation, accelerating product feature delivery and operational intelligence without replacing human oversight.

## Evidence

Verbatim from https://openai.com/index/ringcentral:

> By giving every employee room to experiment with ChatGPT Work and Codex, RingCentral has ensured that anyone at the company, regardless of engineering experience, can build transformative products and infrastructure.

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