# Amazon — How Mobileye transformed support operations using Amazon Bedrock AgentCore

- Company: Amazon (amazon.com)
- Announced: 2026-08-05T18:09:03+00:00
- Category: product-launch
- Subject: Bedrock / Nova
- Source: https://aws.amazon.com/blogs/machine-learning/how-mobileye-transformed-support-operations-using-amazon-bedrock-agentcore/
- Record: https://forck.live/items/3571-how-mobileye-transformed-support-operations-using-amazon-bedrock-agentcore

Mobileye used Amazon Bedrock AgentCore to deploy an AI support agent that reduced response times by 90% and achieved over 95% accuracy, with zero infrastructure management, and later turned it into a self-service platform.

## Evidence

Verbatim from https://aws.amazon.com/blogs/machine-learning/how-mobileye-transformed-support-operations-using-amazon-bedrock-agentcore/:

> Mobileye deployed an AI Support Agent that cut response times by 90% and exceeded 95% accuracy targets, with zero infrastructure overhead.

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