# OpenAI — Gradient Labs gives every bank customer an AI account manager

- Company: OpenAI (openai.com)
- Announced: 2026-04-01T02:00:00+00:00
- Subject: GPT / ChatGPT / API
- Models affected: GPT-4.1, GPT-5.4 mini, GPT-5.4 nano
- Source: https://openai.com/index/gradient-labs
- Record: https://forck.live/items/215-gradient-labs-gives-every-bank-customer-an-ai-account-manager

Gradient Labs uses GPT-4.1 and GPT-5.4 mini and nano to power AI agents that automate banking support workflows with low latency and high reliability.

## Evidence

Verbatim from https://openai.com/index/gradient-labs:

> Gradient Labs uses GPT-4.1 and GPT-5.4 mini and nano to power AI agents that automate banking support workflows with low latency and high reliability.

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Record: https://forck.live/items/215-gradient-labs-gives-every-bank-customer-an-ai-account-manager
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