# Amazon — Beyond hours saved: Building the business case for agentic automation

- Company: Amazon (amazon.com)
- Announced: 2026-10-07T15:50:00+00:00
- Category: not stated
- Coverage: not counted
- Announcement: no
- Group: routine
- Source: https://aws.amazon.com/blogs/machine-learning/beyond-hours-saved-building-the-business-case-for-agentic-automation/
- Record: https://forck.live/items/16420-beyond-hours-saved-building-the-business-case-for-agentic-automation
- Subject: Bedrock / Nova

Amazon published a guide for AI center of excellence leaders on building a business case for agentic automation. It argues that the traditional ROI model, designed for rule-based tools like RPA, misses most of the value agents create, and introduces a four-dimension 'Agentic Value Model' covering time savings, exception handling, decision quality, and change resilience.

## Evidence

Verbatim from https://aws.amazon.com/blogs/machine-learning/beyond-hours-saved-building-the-business-case-for-agentic-automation/:

> The classic return on investment (ROI) model was built for stable, high-volume, rule-based work: count the transactions, measure the minutes, multiply by a loaded rate, subtract the build cost.

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