# Amazon — Build a voice travel concierge with Amazon Bedrock AgentCore, Managed Knowledge Base and Nova Sonic

- Company: Amazon (amazon.com)
- Announced: 2026-10-06T15:45:42+00:00
- Category: not stated
- Coverage: not counted
- Announcement: no
- Group: routine
- Source: https://aws.amazon.com/blogs/machine-learning/build-a-voice-travel-concierge-with-amazon-bedrock-agentcore-managed-knowledge-base-and-nova-sonic/
- Record: https://forck.live/items/16226-build-a-voice-travel-concierge-with-amazon-bedrock-agentcore-managed-knowledge
- Subject: Bedrock / Nova
- Models affected: Amazon Nova 2.5 Sonic, Amazon Nova Sonic

Amazon published a guide showing how to build a voice travel concierge for an airline application using Amazon Bedrock AgentCore, Amazon Nova Sonic (a speech-to-speech model), and Amazon Bedrock Knowledge Bases. The solution uses the Strands Agents framework, MCP for tool integration, and AWS services including Lambda, DynamoDB, and API Gateway. The guide covers deployment via AWS CDK and includes modules for itinerary lookup, seat changes, meal preferences, policy questions, and escalation to a live agent.

## Evidence

Verbatim from https://aws.amazon.com/blogs/machine-learning/build-a-voice-travel-concierge-with-amazon-bedrock-agentcore-managed-knowledge-base-and-nova-sonic/:

> This post shows you how to add a voice travel concierge to an airline application, built on three managed services. Amazon Bedrock AgentCore is an agentic platform for building, deploying, and operating AI agents securely at scale with your choice of framework and model. Amazon Nova Sonic on Bedrock is a speech-to-speech model for real-time voice. Amazon Bedrock Knowledge Bases is a fully managed retrieval augmented generation service that grounds answers in your own documents.

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